S. It may be necessary to upload a spreadsheet to import Mimecast Cloud passwords along with communicating these passwords to the users. Mimecast was founded in 2003 by Peter Bauer and Neil Murray. Nov 18, 2023. With Mimecast, employees have access to live and historic email and attachments during outages and planned downtime. That connection is routed over the Mimecast network, and the user is not allowed to access it if the link is malicious. Mimecast’s email disaster recovery solution enables users to continue to send and receive email during a disaster, an Office 365 outage or during planned downtime. Many legacy backup solutions for Exchange are costly and hard to manage. Mimecast, which touts webmail for businesses, has toppled over in Blighty, leaving its customers unable to send or receive emails. Further updates will be. /edit - 9:53am cst, it seems Mimecast is entirely down. Continuity Event Management: Managing an Event: Describes how to manage a continuity event when a notification is received. Find how-to-articles, videos, and support resources for all Mimecast products in our Knowledge Hub. Mimecast is an Email and Security solution that StatusGator has been monitoring since December 2019. All folder and message meta-data extracted from an Exchange mailbox is kept for the same period as your email. In this instance, Mimecast will continue to queue the emails indefinitely and deliver them gradually to the server once they become available. HES is End of Sale since a long time in 2019/2020 and end of renewal was last week. Chrome Extension. . The task is now complete, and the new connector will be visible in the Connectors tab. Easily monitor Mimecast and all your critical services With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. View active incidents or upcoming maintenances. If you're expecting an outage for longer than four days, it is possible to Pause inbound mail delivery for an indefinite period. EOP is basically garbage, but ATP could work as a replacement. Domain name. Continuity Products - Email. There have been some instances of login issues and a 12-hour outage, however, these seem to be. Mimecast Mailbox Continuity provides resilience by allowing employees to keep sending and receiving email in the event of an unplanned or planned outage of your company’s primary email system. Learn more. Email Security Cloud Gateway - Secure Messaging - Using the Portal : Describes all the actions users can take on a secure message, including. A Secure Email Gateway in the cloud, Mimecast Email Security Cloud Gateway is designed to keep any type of email environment, even the most complex, secure. Integrations with and more. Information: Duplicate key /xx. xx and /xx. Zix's lexicons are much easier to work with IMO. Archiving. Police and Fire departments may use this secure site to report street light outages and other electrical system problems. Rarely, an outage ticket will show the reason (Commercial power outage, HFC failure, someone T-boned a utility pole, etc). The vendor specialises in cloud-based email archiving as well as continuity and security tools that are designed for use with Microsoft Exchange and Office 365. As companies adopt cloud-based collaboration. Mar 11, 2023 Knowledge. Mimecast business continuity services monitor inbound and outbound email from on-premises servers or cloud-based services like Office 365. xx. Midway through our Disaster Recovery Process, the power was restored which. -based. I dislike their overall price and routine price hikes, and constant revolving account reps. You can refer to this article for. More than 200 StatusGator users monitor Mimecast to get notified when it's down, is under. Mimecast Email Continuity allows all of our business and customers to continue working even in the event of an Exchange outage. Mimecast Mailbox Continuity puts an end to the email outage by protecting your business mail with cloud email filtering. Not Working For Me! Outage History Jul Aug Sep. m. We've deprecated the classic interface. 24 Hours 4. Mimecast’s analysis of the latest Gmail outage underscores that cloud service providers are unable to provide you with an always available service, whatever. The cloud and email. CRN, Tuesday, May 3, 2022 4:36 PM. Easily monitor Mimecast and all your third-party status pages. Office 365 EOP can detect the malware, anti-spam, filter connection and so on. Keep ahead of outages with real-time notifications, health dashboards, and internal status pages. Mimecast outage and reported problems map. xx) **IMO it took the US Ops team an intolerable amount of time to update the status page. History. However, monitoring this type of outage is becoming increasingly more difficult as Microsoft breaks users into separate pods, ultimately obscuring the true extent of an outage. 2. Users reports for Mimecast United Kingdom Grid in the last 12 hours. When an Office 365 business continuity event occurs, IT administrators simply trigger a continuity event and switch all email clients to send and receive. Keep email flowing no matter what Mimecast’s Internal Email Protect solution applies best-practice security inspections to internal and outbound email traffic, allowing you to monitor,The email continuity feature offered by Mimecast is another aspect worth mentioning. xx) **IMO it took the US Ops team an intolerable amount of time to update the status page. When Outlook is down, Mimecast enables users to access live and historic email and attachments, speeding email search and facilitating Office 365 disaster recovery . More needs to be done to alert the customer when issues of this magnitude occur. Open the email. data centers. No incidents reported. Using everyday tools like Outlook for Windows and web and mobile applications, users can access their mailbox and calendar information from anywhere, anytime, on any device. 5 Professional and Managed Services. By selecting Accept all, you consent to our use of Cookies. The problem started at roughly 10:45 Thursday morning ET. During the incident, the Google Workspace Status Dashboard was showing Gmail, Google Calendar, Docs and a host of other services were having issues that prevented authentication of users. Email Digest. With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Mimecast business continuity services monitor inbound and outbound email from on-premises servers or cloud-based services like Office 365. API Configuration & Setup. Mimecast Mailbox Continuity supports Office 365 business continuity by ensuring that users have access to live and historic email and attachments during a disaster, outage or planned downtime. 659. Occasionally, Office 365 experiences an email outage, meaning organizations may need help to achieve 100% Office 365 business continuity. We recently switched to Mimecast after the Proofpoint fiasco from last week. We are continuing to closely monitor our systems and will post a final update in the Mimecaster Central Community and Administration Console. If a potential issue is. There are three main phases for the Mimecast for Outlook continuity service: Prior to the Continuity event. Many legacy backup solutions for Exchange are costly and hard to manage. In the event of a sudden email outage or planned downtime, Mimecast can provide uninterrupted access to live and historic email and attachments using everyday tools like Outlook for Windows, the web, and mobile applications. DOWNLOAD REPORT. Only 9% of those stated the outage had not impacted their organization. We would like to show you a description here but the site won’t allow us. Get continuity so email works even during an outage. We continue to monitor the situation closely. Track the official status pages of all your dependencies. The only recommendations i’ve received have been to basically bypass the sandbox, which essentially renders the attachment policies worthless. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown. Outlook users and mobile users with the Mimecast app would never even notice. Support email compliance, litigation and email discovery requirements including legal hold, case management and data export. likely experience an outage at some point. Mimecast's email continuity service ensures that employees have uninterrupted access to live and historic email and attachments, even when there's a sudden email outage or planned downtime. Select the Attachments tab and click the Upload Files button. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown. Amazon Web Services is a provider of cloud computing services. Which led me to wondering if there is a specific setting on mimecast to see the outbound emails. I think that sums up the comparison not only now in 2022 but for quite a while: Price: Mimecast wins every time. r/mimecast •. AFAIK you need to be a Mimecast customer and have Admin access to see this. CryptoMimecast, which touts webmail for businesses, has toppled over in Blighty, leaving its customers unable to send or receive emails. , News about recent releases). Users may experience a. Mimecast said affected customers have been alerted and a third-party forensics firm has been called in to help investigate the incident. forget the “trapped” print as a lost cause. xx) **IMO it took the US Ops team an intolerable amount of time to update the status page. Admin console, mailflow, URLs. Total outage here in Boston. Looks like @Therefore, based on my knowledge, you need to set up 2 connectors on Exchange server and 4 on Office 365: Exchange (send connector) ->> (inbound connector) Office 365 (outbound connector) ->> Partner. Mimecast will remain committed to protecting your IT assets through constant innovation and focus on your success. In the event of primary email system outage, Mimecast ensures uninterrupted access to emails by providing a cloud based backup. We are currently experiencing an intermittent outage to we have a holding page up with alternate links for anyone using the site to access the Mimecast Platform. Users can access email from anywhere, at any time, using web, desktop and mobile apps. AFS23 • 9 mo. Also don't post any of your personal information. DMARC Analyzer provides a SaaS solution that enables you to manage complex DMARC deployment easily. Our engineering team have investigated and confirmed we are sending the SMS messages. Track the official status pages of all your dependencies. Our readers told us the service wasn't delivering mails, and the web portal was inaccessible for users. Mimecast mitigates the impact of an Office 365 outage by providing: Instant failover and failback, reducing RPO and RTO to near zero. Mimecast simulates outbound emails with outbound traffic. There isn’t really anything else worth. Each data center can be failed-over/back in the event of flooding, earthquake, fire or other physical destruction or power outage to protect Customer Data against accidental destruction and loss. This makes it one of the most popular email services monitored on our platform. We are investigating the issue and updates will be posted. continuity has been critical aspect of our business operation, this solution has allowed us to continue working in the event of the Exchange Server going down. Proofpoint can be quite expensive though especially when you start bundling multiple Proofpoint products. This is causing service disruptions. Nov 16, 2023. Mimecast is down. Ensure firewall is configured to pass LDAP requests from Mimecast to DC. Mimecast outages reported in the last 24 hours. Click on the Add a permission button. Get instant alerts when Mimecast United States B Grid is having issues. We would like to show you a description here but the site won’t allow us. Only 9% of those stated the outage had not impacted their organization. I setup their Targeted Threat Protection and I love it. June 7, 2023 2:59PM UTC. FYI, Mimecast’s system that sends out SMS codes for MFA has been down for a bit. Mimecast Mailbox Continuity helps eliminate downtime helping users continue to send and receive email in the event of an unplanned or planned outage. If you have any email messages held by Mimecast, you will receive an email digest that resembles below: This will be sent out 3 times a day and only if you have any held messages, if you have no held messages you will not receive an email digest. Looks to be an issue with Mimecast. A Google spokesperson later said they had experienced “an authentication. Mimecast protects against planned and unplanned email server outages without the cost and complexity of alternatives. must face. Response Time last 24 hours. Continuity Products - Email. Check current status and outage map. It provides: Up to date news about service disruptions using a color coded banner. We would like to show you a description here but the site won’t allow us. Phishing attacks getting through Mimecast. One current area of focus is our Post Office Protocol v3. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. About Current Outage Q: What to do if problem is at my end? If mimecast. Email messages are no longer being delayed and access to the portal page has been restored. Mimecast is a rapidly expanding Software-as-a-Service company. Mimecast, a company that specialises in email continuity and resilience, said today it is suffering a service outage – and initially proceeded to point those affected to an updates page that was also unavailable. Edit: I'm in North America and it looks like there's an outage for this posted for Latin America under ID: MO406116. Journaling captures and retains internal mail. 20200714-246: OutageRecommended actions. Just as fast as a regular SPF record will be updated. However, some still continue to report having issues. Note: Mimecast for Outlook can only enter continuity mode if Microsoft Outlook has the "Use Cached Exchange Mode" option enabled in your Account Settings. They're pretty reliable in general, hopefully it's resolved soon. It provides an online technology platform that radically improves the way companies manage important business communication and data. 1. . Initial setup is a sharp learning curve, but afterwards works well. Delivering messages during the event. DownDetector showed 49,681 peak reports during the outage. The Mimecast cloud-based service means always-on, always up-to-date protection without the complexity and cost of traditional offerings. Guess it's not just Latin America. When an Office 365 business continuity event occurs, IT administrators simply trigger a continuity event and switch all email clients to send and. Mimecast keeps email flowing during an Office 365 outage Mimecast provides a cloud-based subscription service for email security, archiving and continuity. Ending the Continuity event. User reports indicate possible problems at TDS Telecom. Mimecast’s State of Email Security research found that 60% of global organizations using Office 365 had experienced an outage in the 12 months prior. Mimecast, who criticised Google Apps for not having a 100% service level agreement (SLA), suffered strong backlash from frustrated customers on Twitter. -based provider of email management with a focus on security, says a “major power outage” is causing its North American grid to suffer problems causing delays and “degraded service” for customers. In the event of a sudden email outage or planned downtime, Mimecast provides uninterrupted access to live and historic email and attachments from the Mimecast Cloud using everyday tools like Outlook for Windows, the web and. More than 200 StatusGator users monitor Mimecast to get notified when it's down, is under. Note: In situations where we want to draw your attention to a notification (e. 3. The vendor specialises in cloud-based email archiving as well as continuity and security tools that are designed for use with Microsoft Exchange and Office 365. Mar 11, 2023 • Knowledge. Mimecast archiving offers pricing per employee rather than pricing based on the volume of email. Gaming. Impersonation rights to your organization's mailboxes in order for the outbound test email message to. 12 Hours 3. Mimecast Mailbox Continuity supports Office 365 business continuity by ensuring that users have access to live and historic email and attachments during a disaster, outage or planned downtime. Email continuity. Learn how to subscribe or unsubscribe to. At present the CyberGraph user interface is not currently available via the Mimecast Administration Console but the application continues to perform as per normal. Click on the Add a permission button. xx(attempted merging values /xx. mimecast. When a downtime event occurs, Mimecast initiates an immediate switchover to ensure no interruption in the flow of email. They control ~22% compared to Mimecast's ~11% based on domain MX record analysis. Partial Outage Major Outage Maintenance Past Incidents. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown. xx. Google. Created Sep 22, 2015. Mimecast, a provider of email management software, said learned of the security incident from Microsoft. Benefits. We're feeling the same way. Automate repetitive work with airSlate, an all-in-one solution. Monitor Mimecast United States B Grid status changes, ongoing problems, recent outages, and user reports. Below is a breakdown of the averages. When we do get through, they have been near useless for simple things at times. You will not be able to see. com, and all other customer facing services are unaffected. Email archiving vendor Mimecast has blamed a service outage that left many of its UK customers unable to send or receive emails today on a datacentre glitch. 79% of organizations using Microsoft 365 suffered an outage in 2021 — and there’s no real email backup and recovery capability. Post yours and see other's reports and complaintsWe tell you when your favorite services are down or having problems. The Mimecast for Outlook functionality only applies to the primary account configured in Outlook. It has its headquarters in Boston, MA. Mimecast is worth it. I have a problem with TDS Telecom. The list of Mimecast applications that respect tokens include the latest generation Mimecast for Outlook, Mimecast for Mac and Mimecast Mobile. If mimecast. No incidents reported. We are aware that some customers may be experiencing intermittent authentication issues when logging into Mimecast for Outlook (MfO) but can authenticate via the Web Portal (MPP). During an Exchange server outage, users can use Mimecast applications to view the most recent snapshot of their mailbox with its folder structure, allowing them to navigate through their folders and messages familiarly. Check if Mimecast Australian Grid is down right now. 8 billion, making it the third pure-play email security provider to be acquired this year. ” Even with a relatively short period of downtime, the resulting disruption can be significant – particularly when millions of users around the world are relying on these tools more. Mimecast works with mail solutions that are on-premises, in the cloud or hybrid. When Mimecast publishes downtime on their status page, they do so across 90 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications. Mimecast Mega—$801/month for up to 49 users—ups Hero with 99-year archive, e-discovery, extended retention, early case assessment, and. Municipalities may. Study with Quizlet and memorize flashcards containing terms like Category :Greylisting Policy When a sender retries delivery of a message to Mimecast, what is the the minimum and maximum amounts of time that Mimecast will accept a previously Deferred Message? 1. Note: If you do not release or reject a message from the On Hold queue, it is automatically removed after 14 days. If Mimecast is down or you are currently experiencing problems with Mimecast, please let others know by selecting an issue below and leaving a comment. Mimecast Outage Map. Mimecast for Outlook must be connected to an Exchange or another email account. Both current. Components affected Mimecast United States Grid. Log in to Mimecast, the email security cloud gateway that protects your organization from spam, phishing, and malware. Get instant alerts when Mimecast United States B. There are a number of Mimecast competitors on the market, yet thousands of organizations choose to place their trust in Mimecast to bolster their cyber resilience while ensuring employees have fast and secure access to confidential business information, and that emails can flow uninterrupted in the event of an outage. 1:20pm EDT: Mimecast continues to work on resolving this service disruption for US-hosted customers. Load more Similar websites. Downdetector, which tracks global website and service outages, reported a spike in Mimecast customer outage complaints. xx (attempted merging values /xx. When Mimecast publishes downtime on their status page, they do so across 90 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications. Mimecast for Outlook allows you to gain access to your Mimecast services from inside Microsoft Outlook, by using the Mimecast ribbons. The Mimecast Status Page provides a single location for updates on key areas of our service. Got a hold of a sales person who directed me to their support website—which requires me to login—or their support phone line—which asks for our. @Mimecast can you please drop the requirement for mimecast ID when reporting a system outage. Generate a DMARC record. All users with Mimecast for Outlook installed are forced into continuity mode, providing they have been correctly configured. When Continuity Mode is triggered, the following behavior is experienced: 1. views434 API & Integrations - Okta Evidence Based Controls - Service Update - November 2022 This article details the general availability of the Okta Evidence. Green: The message is waiting for the next retry interval. Click on the toolbar icon. planned downtime or an Office 365 outage. Work protected. Having personally implemented it and worked with their engineers and several support calls that were handled in less than 5 minutes from start to finish. Looks like we are dealing with yet another Mimecast outage. We are currently investigating the issue and updates will be. By doing so, all inbound and outbound emails are sent through Mimecast. Mimecast Mailbox Continuity ensures that email continues to flow even when primary email servers are down. The Continuity Portal is opened in your browser. This thread is archived New comments cannot be posted and votes cannot be cast comments. We are investigating the issue and will post updates here as they. Watertown, MA – Mimecast Limited (NASDAQ: MIME), a leading email and data security company, announced enhancements to its Mailbox Continuity offering, designed to strengthen customers’ cyber resilience by automatically detecting a Microsoft® Exchange, Microsoft® Office 365™, or G Suite by Google Cloud email outage or disruption and enabling rapid mitigation. This Service Update article shows how Mimecast Customers can protect their configuration against human error, roll-back to a prior state, or export an offline record of the current configuration for audit and change control purposes. Collaboration / Mimecast. Mimecast is an Email and Security solution that StatusGator has been monitoring since December 2019. Mimecast keeps email flowing during an Office 365 outage. More than 200 StatusGator users monitor Mimecast to get notified when it's down, is under. To rub further salt into the wound, a blog post dated May 8 from Orlando Scott-Cowley concerning Postini Services notes: “Any. As powerful as Microsoft 365 email hosting is, it cannot provide 100% uptime. 11:13 AM · Jun 7, 2023. If you have any questions, please call the Help Desk at 610-436-3350. Mar 11, 2023 Knowledge. It is common for some problems to be reported throughout the day. With a single-click panic button they can switch tracks from Office 365’s Exchange Online over to the Mimecast cloud for sending and receiving of email. Article expires. Quick update. Mimecast’s Continuity for Exchange/Exchange Online. We would like to show you a description here but the site won’t allow us. It seems no matter what service you pick someone is going to have an outage sometime. Mimecast. Outage in Mimecast. Email security and resilience firm Mimecast is contending with a service outage affecting users in parts of the U. According to Reuters, people with knowledge of the situation believe this incident may be related to the recently disclosed supply chain attack involving Texas-based IT management solutions provider SolarWinds. "Mimecast is taking steps to mitigate the mail flow delays and login issues that some customers are experiencing. As an all-in-one solution, Mimecast reduces the risk, cost and management overhead associated with managing an array of third-party email management systems. Mimecast works with Office 365, Exchange and most other mail servers, quietly filtering and archiving incoming and outgoing emails to ensure your organisation is protected. Does encrypted email via a portal experience for the recipient (easily setup a policy to encrypt email by simply prepending a keyword to the subject). Get Support Packages. 1. We would like to show you a description here but the site won’t allow us. A continuity event allows you to control when an outage begins and ends. When Mimecast publishes downtime on their status page, they do so across 90 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications. Once Office 365 is available again, Mimecast will automatically reconnect and synchronize any messages sent or received during the outage. FYI, Proofpoint is trying to acquire mimecast. More than 200 StatusGator users monitor Mimecast to get notified when it's down, is under. Stop the continuity mode. 79% of organizations using Microsoft 365 suffered an outage in 2021 — and there’s no real email backup and recovery capability. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress. No incidents reported today. Your success is our highest priority, which is why we’re committed to you throughout your entire customer experience. We would like to show you a description here but the site won’t allow us. Mimecast South Africa (Pty) Ltd Sandton Gate , 4th floor 27 Minerva Avenue Glenadrienne 2196 Sandton T: Local: 0861 114 063 T: Int: +27 (0) 11 722 3700. With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Log in to Mimecast, the email security cloud gateway that protects your organization from spam, phishing, and malware. Whilst the Exchange is offline, Mimecast for Outlook mailbox monitoring functionality continues to check for new messages. Organizations benefit from comprehensive tools to protect email with cloud based email filtering and multi-layered security, search email archives to find message or retrieve deleted. CST Limited have partnered with Mimecast, a leader in Cloud email services for enterprise, to eradicate any downtime caused in the face of catastrophe. 3. No email in or out, or admin console. It may be necessary to upload a spreadsheet to import Mimecast Cloud passwords along with communicating these passwords to the users. The Administration Console dashboard gives you a birds-eye view of your Mimecast system and services. Steps to Prepare environment to use LDAP AD. Get instant alerts when Mimecast Australian Grid is having issues. We are aware that some customers hosted on our US-B grid may be experiencing issues attempting to access links re-written by Mimecast's URL Protect service. Email today is a business-critical asset, requiring email continuity. More than 200 StatusGator users monitor Mimecast to get notified when it's down, is under. Check if Mimecast is down right now. To make getting started a bit easier, we’ve gathered some key steps every SMB should take to gird their data, software, devices, and employees against. In My Open Cases, click on the Case Number for the case you would like to add attachments to. Employees can continue to access email as usual on any. With a single-click panic button they can switch tracks from Office 365’s Exchange Online over to the Mimecast cloud for sending and receiving of email. Extend the continuity mode. It provides: Up to date news about service disruptions using a color coded banner. 300 Seconds, Category: Auto Allow Policy. Mail-flow, Outlook plugin, user and admin portals. Affected services . Mimecast DMARC Analyzer provides full visibility into all email senders using your domain. ConversationAs for replacement SDWAN suggestions I'm skeptical any of the majors have a SDWAN solution that uses a truly redundant platform. Same, was able to get into their portal for about 10 minutes but then it crashed again. Mimecast's easy-to-use technology also offers tools for email archiving, backup and recovery, e-Discovery and compliance, and mailbox continuity, ensuring that email continues to flow even during an outage. Integrations with and more. Since the LFS email is a relay from an internal Mimecast server, Mimecast rejects its. New Policy button to create a policy. Continuity Event Management: Detection and Alert Process: Describes how potential continuity issues are detected and how the failure counter is increased/decreased as a result. As a leading solution for Outlook email management in Office 365, Mimecast’s fully integrated offering also includes services for security and email encryption in Office 365, as well as. Learn more about Outlook email management with Mimecast, and about Mimecast solutions for. Start free trialWe would like to show you a description here but the site won’t allow us. What people don't realize is how your onboarding process worked. I've used Proofpoint, Postini, Mcafee/MXLogic, none have been remotely this slow. Having read multiple Mimecast reviews, we discovered that clients like that the service can be used manually and automatically. Please note customers may experience intermittent difficulty logging into the Mimecast Community, to raise support cases. We would like to show you a description here but the site won’t allow us. Business, Economics, and Finance. ” Components affected Mimecast Points of Contact. Monitor Mimecast United States B Grid status changes, ongoing problems, recent outages, and user reports. Need inbound connection from the Mimecast IP range to your DC. Protect your email system without compromise. This latest flurry just seems like gross incompetence mixed in with some agile/rapid deployment development practices gone. Valheim;. During an Exchange server outage, users can use Mimecast applications to view the most recent snapshot of their mailbox with its folder structure, allowing them to navigate through their folders and messages familiarly. Mimecast CyberGraph Degradation Resolved Minor. the case of a planned or unplanned outage, this service provides easy to implement options for continuous web-based email access, management, and use. Mimecast are currently experiencing issues with Mail flow and logins. 0. We swapped over to Mimecast a few months ago and a couple of weeks ago they globally changed the on hold messages (quarantine) digest that users get to be a long list with 5 lines for each entry instead of a table format with 1 row for each entry. So, some users request the company to remove the ID requirement to report issues. We have escalated this issue to a 3rd party provider. Quote Tweet. Yes, instead of ANY IP add IP addresses of the sending servers belonging to Mimecast, that would lock-down the connector and no-one would not be able to connect to your Exchange server if connecting NOT from Mimecat's IPs. Mimecast is aware that some customers hosted on our North American grid may be experiencing issues with access to the Mimecast Administration Console, End User Applications, as well as delayed resolution of re-written URLs. From implementation onward, Mimecast is dedicated to helping you achieve the best possible business outcomes.